ANYONE who has used a supermarket’s home shopping service knows how bad the substitutions can be.
Supermarket pickers are advised to choose something as close to your original item as possible when the thing you want isn’t in stock.
Asda has since apologised for the hilarious mix up[/caption]
However, one mum-of-three was left scratching her head when a substitution she received wasn’t even from the same aisle… nor was it edible.
Rachael Craig, 32, ordered three Kingsmill Medium 50/50 loaves from Asda.
But when they arrived she was surprised to see one loaf had been changed for a halogen light bulb.
Rachael, a support worker from Cornwall, found the swap amusing but couldn’t figure out where it had come from.
“It was very funny,” she said. “It just didn’t make any sense.
“But it didn’t help much with lunch.
“You can’t make good sandwiches with a lightbulb.
“I just couldn’t believe it.”
Rachael, who lives with husband Paul, 31, also a support worker, said she was given a full refund.
Asda said: “Our pickers will always try and choose a product as close to the one that’s out of stock as possible when providing substitutes.
“However clearly something has gone wrong here!
“We’re pleased Ms. Craig is making light of the situation and we have processed a full refund and provided a gesture of goodwill for her to spend on her next online shop with Asda.”
A number of shoppers have been rushing to the green-themed supermarket in recent weeks due to an influx of in-store deals.
One was slammed on social media for nabbing ten 2L bottles of Fanta after discovering they were just £1.
Other shoppers went wild for a pricey laundry detergent that was scanning in at Asda tills for just £1 – but it wasn’t an easy deal to nab.
