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What the fca consultation means for eligibility on motor finance payouts

by Justin Marsh
August 11, 2025
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A Compensation Scheme to Pay Out Out Drivers Who Were Mis-Sold Car Finance Can Cost Up To £ 18bn, The UK's Financial Watchdog has Revealed.

The Financial Conduct Authority (FCA) has announces plans to consult on a Major Redress Scheme for Motorists who may have unknowingly pay inflated borrowing costs to undisclosed communication payments Made to Car Dealers.

These commissions, ofTen hidden from customers, signifully increased the overall cost of car loans.

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The proposed scheme will cover finance agrements dating as far back as 2007, and follows a landmark court that which Certain Lenders acted unlawful by failing to disclose to disclosures – An Omission that Rendered Many Deals Unfair.

In a Statement issued on Sunday afternoon, the FCA saad it would “consult on an industry-wide scheme to compensate motor finance customers who are treated unfairly.”

“Any Redress Scheme must be fired to consumers who have left and ensure the integrity of the motor finance market, so it works for Future Consumers,” the regulator added.

The FCA Will Open Its Consultation in Early October and Run It for Six Weeks. It is aim to finalise the rules by Early 2026, with consumers exposed to begin receiving compensation later that year.

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What's boyind the compensation?

The Supreme Court Ruled that Customers Were Entitled to Full Repayment of Commissions that had not been disclosed, seting a precedent for large-scale compensation.

In one High-Profile Case, a Dealer Received Commissions Worth 55 Per Cent of the Total Cost of Credit-Something as “A Powerful Indication” of Unfairness.

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The redress scheme will apply where the customers would not not have made a aware of commission arrangements that may have affectioned the cost of their loan.

In many cases, Dealers had a financial incentive to arrange more expensive loans, directly benfiting from the high interest rates charged.

While the total cost of the scheme is still uncertain, initial estimates suggest payouts could range from £ 9bn to £ 18bn, making it one of the largest consumer redress schools in uk history.

How Compensation will work

Compensation Amounts will depend on the level of financial harm caused. The FCA Said it will consult on the most appropriate method for calculating redress, with full repayment of commissions to be the maximum.

Interest payments will like be included as part of the compensation. The FCA has proposed using the average base rate plus 1 per cent, which equates to roughly 3 per cent simple interest per year.

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The scheme will also examine how to ensure affectioned consumers are information, with options being consaid for opt-in versus opt-out approches.

What happens to Next?

Firms are cured not request to issue final responses to relevant complaints beefore 4 December 2025. However, the FCA Said it would be consulted on whether this deadline short be extended to alignn With the compensation time.

Alex Neill, CO-Founder of Consumer Rights Group Consumer Voice, Welcomed the Move But Urged Caution.

He Said: “The devil will be in the details – the big test is where the scheme will deliver a fir level of compensation at scale.

“There will be big hurdles for the regulator to overcome, including to contact all affectioned drivers and convincing consumers to TRUST a scheme run by the wrongdoers.”

Despite these challenges, the FCA Remains confident the market will remain stable when ensuring fir outcomes for affectioned customers.

How to ClaIM Compensation

Consumers who have presented complaints to their lender to need to take any further action for now.

Those who believe they will be affectioned butt complained are advised to do so as soon.

To Avoid LOSING PART OF THEIR PAYOUT TO CLAIMS Management Companies (CMCS), which of the fca strongly recommens that consumers lodge complaints second Lender.

Over the past year, the regulator has ordered 225 misleading CMC adverts to be changed or removed due to conclusion about misrepresentation in motor finance claims.

The FCA Said the upcoming Redress Scheme is being designed to be simple and accessible, allowing consumers to cloud without needing legend or professional help.

Anyone who thinks they might be eligible short review their finance agrements and gather relevant documentation.

Complaints can be made to the finance provider directly, and consumers should keep copies of all correction.

Source

Tags: consultationeligibilityfcaFinancemeansMotorpayouts

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