• Publish Your article
  • Editorial Policy
  • Contact
  • Advertise
Saturday, June 21, 2025
No Result
View All Result
UK Herald
  • Home
  • Politics
  • Business
  • Entertainment
    • All
    • Sports
    England rugby stadium Twickenham given new name after more than 100 years in shock new deal

    England rugby stadium Twickenham given new name after more than 100 years in shock new deal

    Peter Morgan dead at 65: Former Wales and Lions rugby star who became a politician passes away as club pays tribute

    Peter Morgan dead at 65: Former Wales and Lions rugby star who became a politician passes away as club pays tribute

    Horse racing tips: Unexposed Group 1 contender can stun the big guns at 14-1

    Horse racing tips: Unexposed Group 1 contender can stun the big guns at 14-1

    Woman ‘raped seven times by two French rugby stars who left her riddled with bite marks & with horror injuries’

    Woman ‘raped seven times by two French rugby stars who left her riddled with bite marks & with horror injuries’

    Horse racing tips: Gary Moore’s charge can gain revenge after falling last time out

    Horse racing tips: Gary Moore’s charge can gain revenge after falling last time out

    Ian Buckett dead at 56: Former Wales rugby star who was ‘admired and feared equally’ dies as tributes pour in

    Ian Buckett dead at 56: Former Wales rugby star who was ‘admired and feared equally’ dies as tributes pour in

    Horse racing tips: Bash the bookies with these longshots including 9-1 fancy

    Horse racing tips: Bash the bookies with these longshots including 9-1 fancy

    Shayne Philpott dead at 58 – New Zealand All Blacks rugby legend dies after suffering ‘medical event’

    Shayne Philpott dead at 58 – New Zealand All Blacks rugby legend dies after suffering ‘medical event’

    Horse racing tips: This 7-1 chance appears to have been laid out for race he won last year

    Horse racing tips: This 7-1 chance appears to have been laid out for race he won last year

  • Lifestyle
    • All
    • Fashion
    • food
    • Health
    • Travel
    ‘Charming’ city in Spain is a lesser-known gem with £40 flights and ‘hardly any tourists’

    ‘Charming’ city in Spain is a lesser-known gem with £40 flights and ‘hardly any tourists’

    Anti-tourism protesters have an important message — and it’s not for tourists

    Anti-tourism protesters have an important message — and it’s not for tourists

    ‘Ambitious’ new sleeper train will connect 100 European cities — with private rooms from £67

    ‘Ambitious’ new sleeper train will connect 100 European cities — with private rooms from £67

    Unassuming UK village is an absolute gem for foodies with ‘exceptional’ restaurants

    Unassuming UK village is an absolute gem for foodies with ‘exceptional’ restaurants

    TUI relaunches UK flights to forgotten year-round sunshine destination after 3 years

    TUI relaunches UK flights to forgotten year-round sunshine destination after 3 years

    New Alternative Treatments for Erectile Dysfunction

    New Alternative Treatments for Erectile Dysfunction

    ‘Eurostar of Scotland’ launches new London service spanning 353 miles and 11 stops

    ‘Eurostar of Scotland’ launches new London service spanning 353 miles and 11 stops

    I always play ‘check-in chicken’ on flights – it works a treat

    I always play ‘check-in chicken’ on flights – it works a treat

    The ‘Venice of Eastern Europe’ is a ‘youthful’ city with £29 flights — and 800 gnomes

    The ‘Venice of Eastern Europe’ is a ‘youthful’ city with £29 flights — and 800 gnomes

    Chasing waterfalls and a Great Blue Hole, I fell hard for ‘The Jewel’

    Chasing waterfalls and a Great Blue Hole, I fell hard for ‘The Jewel’

    Trending Tags

    • Golden Globes
    • Mr. Robot
    • MotoGP 2017
    • Climate Change
    • Flat Earth
  • Health
  • Opinion
  • Science
  • Tech
  • Crypto
  • Travel
  • Real Estate
  • Sports
  • More
    • Press Release
UK Herald
No Result
View All Result

British Airways makes major change to loyalty scheme — and customers aren’t happy

by Justin Marsh
January 1, 2025
0
0
SHARES
Share on FacebookShare on TwitterReddit


British Airways Airbus A320 airplane
British Airways customers can expect big changes in April next year (Picture: Getty Images)

British Airways is making big changes to its loyalty programme, starting next year. 

Previously, travellers earned ‘tier points’ according to the number of miles flown. The more you collected, the higher your status, with blue being the basic status, then bronze, silver and gold.

But as of April 1, 2025, The British Airways Executive Club (which is separate to Avios, another frequent flyer virtual currency used by BA) becomes simply The British Airways Club, and travellers earn tier points on money spent rather than miles.

Under the new rules, customers will be awarded one point for every £1 they spend, with eligible purchases including plane tickets, seat selection and extra baggage.

While travellers could previously acquire status by clocking up miles without breaking the bank, the new approach shifts focus to a spending-based points structure.

Under the new system, to achieve BA Gold status (which offers benefits like first class lounges and enhanced luggage allowance) you’ll need to rack up 20,000 tier points in a year. This is a significant change from the 1,500 points currently needed.

For Silver – which offers Club lounge access, free choice of seats at the time of booking and additional baggage allowance – you’ll need 7,500 tier points. Currently, members only need 600.

Meanwhile, reaching Bronze level – which includes preferential check-in, priority boarding and seat selection a week ahead of travel – will require 3,500 tier points – a significant jump from the 300 points currently needed.

A business traveler looking at the flight board
The airline will now operate on a Tier Points system (Picture: Getty Images)

For British Airways’ most exclusive tier, the Gold Guest List – which grants access to the prestigious Concorde Room in Heathrow Terminal 5 – travellers must now accumulate 65,000 points to qualify as a new member (up from 5,000) or 40,000 points to renew their status (up from 3,000).

The basic status, Blue, remains free for everyone, and includes Free WiFi alongside the chance to collect Avios points.

On top of these changes, BA is also introducing ‘milestone benefits’, allowing members to unlock rewards before they reach each new tier, as well as bonuses for those who use a BA American Express Premium Plus card or buying sustainable aviation credits.

The opportunity to earn tier points on BA Holiday packages will now be unlimited too, allowing customers to potentially earn status by purchasing just one or two packages.

Not all customers are happy with the move though. Some have taken to X to express their concerns that the new points system focuses on spending rather than rewarding frequent fliers, including one who said: ‘I’ve been British Airways Silver for 12 years, doubt I can even make bronze with this.’

Comment nowAre you a frequent flyer with BA? What are your thoughts on the changes?Comment Now

‘It will now be impossible for me to retain my Gold membership status and it’s highly unlikely I will even retain Silver,’ @craftymiss shared. ‘There’s now no need to keep loyal to the brand, EasyJet will now benefit from my 8+ holidays pa.’

Another, @Tiffywren, wrote: ‘As my travel is 100% self-funded there’s no way I can maintain status with @British_Airways. And if I don’t get any status perks then there’s no point in choosing to spend with them, is there?’

‘This is a significant change,’ added a third user. ‘The amount of people I know who are loyal to British Airways based on having the ability to earn Gold or Silver status are probably all going to have their heads turned now. Why pay a fair premium to be loyal, when the loyalty carrot is removed.’

On the upside, existing members don’t need to worry about losing their accumulated points. British Airways has confirmed that any bookings made for travel will earn points ‘based on a conversion of the current method’.

The airline stated: ‘Any existing bookings will earn the same number of tier points, or more, as they would under the current system.’

Empty airport lounge with plane outside.
From April, to qualify for BA gold status passengers will need 20,000 points (Picture: Getty Images)

Colm Lacy, British Airways’ Chief Commercial Officer, said: ‘The changes we have announced today underline our continued investment in our loyalty programme and in our customers.

‘Based on our Members’ feedback, we’ve built on the changes we’ve already made – including how customers collect Avios and their membership year – in a way that we believe better rewards their loyalty and reflects their changing travel needs. 

‘While we have announced a number of positive changes today, I particularly wanted to highlight better rewarding our customers who book through British Airways Holidays and making this a permanent part of our proposition, removing the limit on earning.

‘We know that many of our customers make their holiday plans during our annual January sale period, so it’s great to be able to announce this today.’

Do you have a story to share?

Get in touch by emailing [email protected].



Source link

Related Posts

‘Charming’ city in Spain is a lesser-known gem with £40 flights and ‘hardly any tourists’

‘Charming’ city in Spain is a lesser-known gem with £40 flights and ‘hardly any tourists’

by Justin Marsh
June 18, 2025
0

Castellon de la Plana has hardly any tourists and everything to offer (Picture: Getty Images) We’re all familiar with the beaches of Barcelona, the vibrant culture of Madrid — and the crowds...

Anti-tourism protesters have an important message — and it’s not for tourists

Anti-tourism protesters have an important message — and it’s not for tourists

by Justin Marsh
June 15, 2025
0

Water pistols have become the symbol of tourism protests since last summer (Picture: Reuters) Protesters in holiday hotspots across southern Europe have swarmed the streets to condemn overtourism in an unprecedented show...

‘Ambitious’ new sleeper train will connect 100 European cities — with private rooms from £67

‘Ambitious’ new sleeper train will connect 100 European cities — with private rooms from £67

by Justin Marsh
June 12, 2025
0

The new sleeper trains aim to give people ‘good sleep’ at ‘affordable prices’ (Picture: @noxmobility) Travelling by train can often be more expensive than hopping on a short-haul flight, but a new...

Unassuming UK village is an absolute gem for foodies with ‘exceptional’ restaurants

Unassuming UK village is an absolute gem for foodies with ‘exceptional’ restaurants

by Justin Marsh
June 9, 2025
0

Moor Hall in Aughton has three Michelin Stars for its main restaurant (Picture: Moor Hall) If you were to head 11 miles north of Liverpool or 16 miles west of Wigan, you’d...

TUI relaunches UK flights to forgotten year-round sunshine destination after 3 years

TUI relaunches UK flights to forgotten year-round sunshine destination after 3 years

by Justin Marsh
June 6, 2025
0

TUI is putting the Egyptian destination back on the map (Picture: Getty Images) Fancy sunbathing and snorkelling at a once-forgotten holiday resort? It’s just become easier than ever for travellers to return...

‘Eurostar of Scotland’ launches new London service spanning 353 miles and 11 stops

‘Eurostar of Scotland’ launches new London service spanning 353 miles and 11 stops

by Justin Marsh
June 3, 2025
0

The service will run from London Euston to Stirling, in Scotland (Picture: Getty Images) A new direct train from London to Scotland is set to launch in the spring of 2026. Operated...

Next Post
Sue Gray named among new Labour appointments to House of Lords

Sue Gray named among new Labour appointments to House of Lords

Popular News

How every MP voted on assisted dying as bill set to become law

How every MP voted on assisted dying as bill set to become law

June 20, 2025
Iran’s nuclear plant is not easy to destroy: Fordo lab is built 295 feet below the ground

Iran’s nuclear plant is not easy to destroy: Fordo lab is built 295 feet below the ground

June 19, 2025
PMQs verdict: Chris Philp’s sound and fury signified little

PMQs verdict: Chris Philp’s sound and fury signified little

June 18, 2025
‘Charming’ city in Spain is a lesser-known gem with £40 flights and ‘hardly any tourists’

‘Charming’ city in Spain is a lesser-known gem with £40 flights and ‘hardly any tourists’

June 18, 2025
Starmer urged to ‘change course’ as disability cuts could see 1.3m claimants lose out

Starmer urged to ‘change course’ as disability cuts could see 1.3m claimants lose out

June 16, 2025
News diary 16-22 June: US Tiktok sell-or-ban deadline, Chris Brown in UK court

News diary 16-22 June: US Tiktok sell-or-ban deadline, Chris Brown in UK court

June 16, 2025
Anti-tourism protesters have an important message — and it’s not for tourists

Anti-tourism protesters have an important message — and it’s not for tourists

June 15, 2025
UK Herald

All Rights Reserved © UK HERALD - The Voice of UK

Important Links

  • Publish Your article
  • Editorial Policy
  • Contact
  • Advertise

...

No Result
View All Result
  • Home
  • Politics
  • UK News
  • Business
  • Science
  • National
  • Entertainment
  • Gaming
  • Sports
  • Fashion
  • Lifestyle
  • Travel
  • Health
  • Food

All Rights Reserved © UK HERALD - The Voice of UK